Credits & Billing
kikuflow uses a credit-based billing system. Each organization has a credit balance that is consumed when AI features are used. Credits are replenished every billing cycle based on your organization's size.
Free Trial
When you create a new organization, you automatically receive:
- 100 credits to get started
- 30-day free trial — no payment required during this period
After 30 days, the billing cycle begins and credits are automatically renewed each month.
How Credits Work
What consumes credits?
| Feature | Credits consumed |
|---|---|
| SuperAdmin Agent (chat) | Based on message length and AI model usage |
| SuperAnalyst Agent (chat) | Based on message length (uses a more powerful model — costs more) |
| AI auto-approval node | Based on the AI judgment request |
Minimum charge per AI call: 1 credit. If an AI call fails before reaching the AI model, no credits are deducted.
What happens when credits run out?
When your organization's credits reach 0, AI features are temporarily blocked. You'll see an "Insufficient credits" message when trying to use SuperAdmin Agent or SuperAnalyst. Non-AI features (submitting forms, human reviews, etc.) are unaffected.
Contact your organization Owner to top up credits or wait for the next billing cycle.
Billing Cycle
Credits are automatically renewed every month on your billing date.
| Item | Details |
|---|---|
| Renewal frequency | Monthly |
| Credits per cycle | Number of members × 300 |
| Unused credits | Reset to 0 at the start of each new cycle |
| Billing date | Calculated from your organization's creation date |
Example: If your organization has 10 members on the billing date, you receive 3,000 credits for that month. If 5 more members join the next day, those 5 are counted starting from the next billing cycle — not the current one.
Frequently Asked Questions
Can I top up credits manually?
Manual top-up is not available yet. Credits are renewed automatically each billing cycle. If you run out mid-cycle, contact support.
What happens if my billing date passes?
Credits are automatically renewed on your billing date. There is no service interruption as long as the renewal succeeds.
How do I see my credit usage?
Credit usage details are visible to Owner and Admin roles in the Organization settings page.